Information We Collect

We collect only the information necessary to communicate with you and deliver our services. This may include:

• Name

• Email address

• Organization name

• Role or title (if provided)

• Information you choose to share through forms, bookings, or messages

• Basic website usage data (e.g., pages visited, time on site, browser type)

We do not knowingly collect sensitive personal information.

How We Use Information

We use personal information to:

• Respond to inquiries and requests

• Schedule and deliver Clarity Calls or other services

• Share insights, updates, or communications you have opted into

• Improve our website, content, and user experience

• Meet legal or regulatory obligations, where required

We do not sell, rent, or trade personal information.

Data Storage, Security, and Residency

We use Zoho applications (including Zoho CRM, Zoho Forms, Zoho Bookings, and Zoho Campaigns) to securely store and manage personal information. Zoho applies industry-standard administrative, technical, and physical safeguards to protect data.

Data Residency

In accordance with Zoho’s Canadian data residency offerings, personal information collected through this website is stored in the Zoho Cloud in Canada, using Zoho data centres located in Toronto and Montréal, where applicable.

Access to personal information is limited to those who require it for legitimate business purposes.

Cookies and Analytics

We use analytics tools to understand how visitors use our website and to improve performance and usability. These tools may collect anonymized information such as pages visited, time spent on the site, and device type.

You can manage or disable cookies through your browser settings if you prefer.

Sharing of Information

We share personal information only when:

• Necessary to deliver services you have requested

• Required by law

• You have provided explicit consent

We do not share personal information with third parties for marketing purposes.

Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal or contractual obligations

• Withdraw consent to communications at any time

To exercise these rights, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Culture Catalyst Inc.

150 Elgin Street, 8th Floor

Ottawa, ON K2P 1L4

Canada

Email: info@culturecatalyst.ca